Trabajos y empleos en Costa Rica

Base empresarial IBM



IBM Costa Rica is a business transformation center that provides services in administration in Human Resources, Customer Relationship Management and Shared Services throughout all the American continent and Europe. Since 2004, we serve to countries from Canada and United States to South America, in four languages: Spanish, English, French and Portuguese. Also European countries are supported by our people. Since 2009, IBM Costa Rica provides its clients consulting, technology and proven methodologies to improve the effectiveness and efficiency of marketing functions, sales and customer service. Our services include payroll, benefits and compensation, corporative travel, assistance for retirees, technical support, resource deployment management, program management office, etc. Our sites are located in Global Park and Ultra Lag free zones, in Heredia.

Growth opportunities in a global company
Six Sigma, Project Management and Payroll Professional certifications
Paid training
Competitive compensation
Multiple online and in site trainings
Employee Association
On site medical doctor
  Customer Service Agents

Can you solve a problem? Can you make a difference? Are you a student of the world? Are you ready to build your career, not just your résume? Do you think the world can work smarter? Are you an IBMer? Join us!!! IBM is looking for Customer Service Agents with excellent communication skills and schedule flexibility that want to work for the #1 Company For Leaders, #2 Best Global Brand around the world and one of the top 10 Companies for Working Mothers !!! We support our client, an established company in the Canadian telecommunications market. The main responsibilities include providing inbound call support for a variety of customer inquires related to satellite TV services.

Excellent English capability
Schedule flexibility
Work well under pressure
Optimal listening skills
Minimum high school diploma
Previous customer service experience preferred 2509-6000

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