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Gracias por aplicar al anuncio de empleo Advanced storage solutions engineer , en Concentrix
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
¢ 650 a 750 mil CRC
Costa Rica Toda Costa Rica Toda Costa Rica Toda Costa Rica
Publicado 19 May 2017 2017-5-19 18/06/2017
PROFILE – Are you the Advance Solutions Engineer we are looking for?
The Networking Engineer takes ownership of customer reported network issues and technical inquiries in order to provide assistance to quickly restore service and provide problem resolution. Networking Engineers are responsible for effectively communicating current status and action plans, documenting case updates in the service request database, reproducing customer reported issues in a lab environment, and working with other Engineers to confirm new and existing defects.
COMPENSATION AND PERKS
• Competitive salary for all entry levels (To be discussed during the interview).
• Fixed days off (they will not rotate from week to week).
• Training is from Monday to Friday.
• Doctor on site
• Nutritionist
• Physiotherapist
• Emergencias Médicas
• Asociacion Solidarista
• Cafeteria on all sites
• Cafeteria subsidy
• ATMs on sites / close by the sites
• Transportations options (Subject to availability and designated account)
• Paid training
• University discounts
• Parking space
• Referral program (Incentives to those who refer other people to start working with us)
• Entertainment areas
• Medical services discounts
RESPONSIBILITIES – How we would like you to help us?
• Ensure client expectations are properly managed and that technical issues are resolved to the client's satisfaction in a timely manner.
• Document customer and engineering interactions and technical action plans.
• Provide necessary updates to management and field teams for high profile technical issues.
• Develop and maintain troubleshooting skills on relevant products and technical knowledge in industry standard based technologies.
• Assist in development of knowledge articles.
• Attend regular customer and internal conference calls for high profile cases.
• Execute with minimal error to support organization policies, practices, and procedures.
• Articulate, understand, and leverage the support organization structure, locations, and capabilities to resolve customer issues.
SKILLS/EXPERIENCE/KNOWLEDGE – What we'd like to see in the candidate?
• A minimum of 6+ months of experience working on a technical support space
• Experience on Windows Server Administration and Microsoft related technologies (MSSQL/Exchange)
• Knowledge on Virtualization technologies (VMWare/Hyper-V)
• CCNA Module 3 or above (completed)
• Experience in DAS/NAS/SAN technologies
• Knowledge on backup technologies (Tape, NDMP)
• MCSA/MCSE certified is a plus.
• CompTIA Certified is a plus (A+, Server, Networking+)
• 18+ years old
• High School Diploma is a must
• 90% of verbal and written communication skills in
o English
o Portuguese – is a plus
Profesional
Bachillerato edu. diversificada
Bachillerato edu diversificada
Menos de un año de experiencia
Ingeniero
15 Vacantes
RESPONSIBILITIES – How we would like you to help us?
• Ensure client expectations are properly managed and that technical issues are resolved to the client's satisfaction in a timely manner.
• Document customer and engineering interactions and technical action plans.
• Provide necessary updates to management and field teams for high profile technical issues.
• Develop and maintain troubleshooting skills on relevant products and technical knowledge in industry standard based technologies.
• Assist in development of knowledge articles.
• Attend regular customer and internal conference calls for high profile cases.
• Execute with minimal error to support organization policies, practices, and procedures.
• Articulate, understand, and leverage the support organization structure, locations, and capabilities to resolve customer issues.
SKILLS/EXPERIENCE/KNOWLEDGE – What we'd like to see in the candidate?
• A minimum of 6+ months of experience working on a technical support space
• Experience on Windows Server Administration and Microsoft related technologies (MSSQL/Exchange)
• Knowledge on Virtualization technologies (VMWare/Hyper-V)
• CCNA Module 3 or above (completed)
• Experience in DAS/NAS/SAN technologies
• Knowledge on backup technologies (Tape, NDMP)
• MCSA/MCSE certified is a plus.
• CompTIA Certified is a plus (A+, Server, Networking+)
• 18+ years old
• High School Diploma is a must
• 90% of verbal and written communication skills in
o English
o Portuguese – is a plus
Competencias para la vacante
Menos de un año de experiencia
Contrato Indefinido
730480
Gracias por aplicar al anuncio de empleo Advanced storage solutions engineer , en Concentrix
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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