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Gracias por aplicar al anuncio de empleo Business analyst i (7 months), en Infotree global solutions
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¢ 750 mil a 1 millón CRC
Costa Rica Heredia Flores Flores
Publicado 23 Oct 2017 2017-10-23 28/10/2017
GTM Customer Success Operations Analyst Job Description
At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights. If you see a position that might be right for you, we encourage you to apply and continue to be a part of our EPIC2 community.
The GTM Operations Analyst position will business partner and support the Customer Success organization at VMware. This role requires an individual with experience working in a corporate reporting and best practices environment. He or she must have a demonstrated ability to deliver results. Ideal candidates have a minimum of 2 years of relevant experience, a strong business understanding, strong verbal and written communication skills and top-notch Power Point, Excel and business partnering skills as well as the ability to identify, translate and apply operational excellence best practices.
VMware continues to experience tremendous growth and profitability since its inception in 1998. It is a fast-paced environment, with lots to learn. We are looking for people with strong critical thinking skills, who want to work collaboratively, serve our customers and make good choices. Uncompromising ethics and integrity are hallmarks of our organization. We are a diverse group, covering go to market operations across all areas and functions including Business Operations, Sales and Pipeline Forecasting, Professional Services, Install Base, and Customer Success. Come, join our team of motivated professionals, and grow with VMware.
Responsibilities:
The Business Analyst reviews, analyzes, and evaluates business requirements and user needs. They work together with consultants, Sr. Consultants and Directors to design and implement processses that parallel overall client business objectives.
• Own headcount reporting for the Customer Success organization by collaborating with the Finance, HR and Staffing teams.
Requirements and Specifications:
• BS and/or 2 years minimum of industry experience.
• Customer Satisfaction (CSAT) Surveys Knowledge
• Best Practices Knowledge (ISO 9000 and others)
• Ability to communicate clearly and succinctly.
• Focus towards operational excellence methods and practices
• Proficiency with MS Office tools, in particular PowerPoint and Excel .
• Experience providing internal customers with solutions that produce results.
The position is based in Cost Rica to a Director located in Palo Alto, California
Profesional
Bachillerato universitario
Administración de Empresas
Informática y Computación
Ingeniería de Sistemas
Ingeniería Industrial
2 años de experiencia
Analista
1 Vacante
Requirements and Specifications:
• BS and/or 2 years minimum of industry experience.
• Customer Satisfaction (CSAT) Surveys Knowledge
• Best Practices Knowledge (ISO 9000 and others)
• Ability to communicate clearly and succinctly.
• Focus towards operational excellence methods and practices
• Proficiency with MS Office tools, in particular PowerPoint and Excel .
• Experience providing internal customers with solutions that produce results.
The position is based in Cost Rica to a Director located in Palo Alto, California
Competencias para la vacante
Profesional
Analista
Bachillerato universitario
Servicios compartidos
2 años de experiencia
Contrato Temporal
739896
Gracias por aplicar al anuncio de empleo Business analyst i (7 months), en Infotree global solutions
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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