Collection associate (portuguese)

Descripción general

Manage and execute Collections processes, including management and or execution of core financial processes such as payments and dispute analysis, portfolio review, contact customers and sales, monthly reporting and SLA tracking.

Requisitos para aplicar

Must have 1 year of experience in order to cash process.
Preferably from Finance background.
Portuguese proficiency, both written and verbal.
English intermediate, both written and verbal.
Be a good team player with a positive attitude and collaboration skills.
Flexible to work per the business need.
Should have a strong customer service orientation.
Organized.
Ability to handle calls with customers and sales contacts to perform collections activities.
Intermediate Excel skills.