Credit risk & collection lead

Descripción general

Role Purpose
To ensure that specific credit collection goals are met through coaching, counseling, monitoring, and motivating a team of credit collectors and analysis while maintaining compliance with order-to-cash policies and defined collection strategies.

Accountabilities
Key Activities

Customer - Business Roles External
- To maintain and execute collection strategies in line with set standards and policies
- To guarantee timely and effective execution of internal control framework
- To actively managed cross functional dependencies
- To guide, reviews and initiates capacity management for credit and collection activities; ensures compliance with the departmental policies and procedures
- To review daily progression to cash targets; adjusts and yields collection and credit activities accordingly to meet cash collection objectives
- To ensure delivery of daily and monthly collection and credit management reports
- To act as a subject matter expert; propose, implement and maintain continuous improvement log in the field of collection and credit risk management
- To set up, review and maintains service line agreements with 3rd party collection agency
- To control cost related to 3rd party collection and credit rating agencies
- To control bad debt provision and expenses
- To exercise good management judgment in the execution of job responsibilities

Overall Goals / Typical Measures
- Days Sales Outstanding
- Ageing Trial Balance
- Bad Debt Provision
- Bad Debt Write Off
- Ageing

Requisitos para aplicar

Functional Competencies
-Analytical skills
-Business communication
-DPDHL business knowledge
-Relationship management
-Knowledge of DPDHL financial policies
-Knowledge of financial metrics and tools
-Knowledge of accounting standards and legal requirements regarding financial processes
-Knowledge of Cash and Liquidity Management
-Process Modeling and Improvement
-Negotiation
-Judgment

Knowledge / Experience Requirements:
Business Unit: Divisional Experience DHL Express more than 3 years
Functional Experience: Good telephone conversation/handling skills, Effective communication and conversational skills, High customer focus and service orientation, Advanced MS office knowledge, Intermediate Presentation skills.
Industries Experience: Previous Collection / Credit Risk Management experience is preferred more than 5 years
Geographical Experience: Sensitive to cultural specifics

Qualifications:
Education / Qualification / Certification
-Languages: Spanish (Advanced); English (Intermediate) any other language a plus.
-Bachelor’s Degree in Accounting, Finance or Administration

Prerequisites and Next Career Steps
-Requirements for Delivered Business Performance