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Gracias por aplicar al anuncio de empleo Customer service specialist / telecom, en Syniverse
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
The Customer Service Specialist I is primarily responsible for providing the first level of technical support for products and services. This position will work with customers and internal support teams to assist with trouble shooting and problem resolution.
• BA/BS Degree or equivalent work experience
• PC experience in a Windows operating environment with strong typing ability
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred
• Excellent interpersonal, verbal, and written communications
• Demonstrated problem-solving ability
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to work with minimal supervision and, in some cases, such as off peak hours, weekends and holidays, ability to work unsupervised
• Ability to proactively anticipate customer needs and make recommendations to meet those needs
• Minimum of 2 years experience in the telecommunications industry preferred
• Minimum of 2 years of customer service experience
• Ability to work in a multiple shift environment covering 24 x 7 x 365
• Demonstrated success in a team-oriented environment preferred
• Bi-lingual preferred (English and Spanish, Portuguese, Mandarin…)
Profesional
Técnico universitario
Administración Varias
Informática y Computación
Ingeniería de Sistemas
2 años de experiencia
Profesional
Técnico
1 Vacante
• BA/BS Degree or equivalent work experience
• PC experience in a Windows operating environment with strong typing ability
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred
• Excellent interpersonal, verbal, and written communications
• Demonstrated problem-solving ability
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to work with minimal supervision and, in some cases, such as off peak hours, weekends and holidays, ability to work unsupervised
• Ability to proactively anticipate customer needs and make recommendations to meet those needs
• Minimum of 2 years experience in the telecommunications industry preferred
• Minimum of 2 years of customer service experience
• Ability to work in a multiple shift environment covering 24 x 7 x 365
• Demonstrated success in a team-oriented environment preferred
• Bi-lingual preferred (English and Spanish, Portuguese, Mandarin…)
Competencias para la vacante
Gracias por aplicar al anuncio de empleo Customer service specialist / telecom, en Syniverse
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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