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Gracias por aplicar al anuncio de empleo Expert windows server administrator, en Dxc technology
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Salario confidencial CRC
Costa Rica Toda Costa Rica Toda Costa Rica Toda Costa Rica
Publicado 9 Feb 2017 2017-2-9 10/04/2017
Expert Windows Server Administrators delivers and owns management of HPE customer's in-scope server environment running Microsoft Windows operating systems. Ensures that all Service Level Agreement delivery metrics are being met or exceeded. Contribute towards positive Customer Experience. Day to day activities are focused on the improvement of the customer’s infrastructure through the identification of issues and the implementation of action plans to increase availability.
Key Responsibilities
Good awareness of the customers’ business and in-depth knowledge of the customer’s environment and support processes.
Complying with the ITSM & SLA standards by observing the Incident Management lifecycle processes.
Be proactive to anticipate issues or situations which impact service availability and critical response time, and take necessary mitigation steps escalating to management’s attention, where appropriate.
Contribute in quality and productivity improvement projects, providing analysis of information.
Follow training plans, requirements and schedules
Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
Provide clear and unambiguous communication within Incident Management case tools with frequent and timely updates.
Own Problem Management, Change Management, Configuration management, Availability management and Performance management activities
Plan preventive maintenance activities, DR/BCP activities; generate reports. Proven history of advanced problem/issue resolution in the windows environment.
Ensure RCA for all critical incidents; analyze the same and find workaround/solution. Ability to interact with all levels of management and account teams.
Performance tune the systems and services – ensure high availability. Windows Enterprise level management experience.
Adhere and ensure all the teams follow documented processes
Plan and schedule software upgrades, firmware upgrades, s
Bachelor´s degree in computer science or Higher Degree is a must
7 years of system administration in Microsoft platform; preferably 3 years in a remote management center
Extensive expertise in IT discipline performing assignments in complex/critical need areas
Advanced ( Enterprise Level ) Knowledge on Windows Server Platforms and all versions
Advance knowledge on related technologies such as Citrix , Hyper V , Active Directory and VMware
Windows Server Administrator Certified
Preferable certified on at least one of the following virtualization technologies : Citrix, VMWare or Hyper V
Deep knowledge of Wintel platforms, and Networking Infrastructure (Workgroup, Domain, PDC/BDC,, DNS, WINS, DHCP)
Advanced scripting implementation knowledge ( Power Shell / VB Scripting )
Deep Experience in MS Clustering, backup operations, Middleware applications (Terminal Services, Citrix, RDBM (Oracle, MS SQL), Web servers (Apache, IIS) and Messaging (Exchange, Lotus Notes)
Expert with External Disk Arrays, RAID
Deep and Broad networking knowledge
Exposure to network administration, Microsoft messaging, database and other applications, SAN, back up and storage, batch scripts
Experience on the implementation of middle scale projects.
Advanced level of English skills.
Attention to details, client focus, multitasking, team work focus, continuous learning, problem solving, process oriented, guidance / Mentor.
Account / Customer facing and negotiation skills.
Profesional
Bachillerato universitario
Informática y Computación
Ingeniería de Sistemas
Ingeniería Eléctrica - Electromecánica Electrónica y Mecatrónica
5 años de experiencia
Analista
1 Vacante
Bachelor´s degree in computer science or Higher Degree is a must
7 years of system administration in Microsoft platform; preferably 3 years in a remote management center
Extensive expertise in IT discipline performing assignments in complex/critical need areas
Advanced ( Enterprise Level ) Knowledge on Windows Server Platforms and all versions
Advance knowledge on related technologies such as Citrix , Hyper V , Active Directory and VMware
Windows Server Administrator Certified
Preferable certified on at least one of the following virtualization technologies : Citrix, VMWare or Hyper V
Deep knowledge of Wintel platforms, and Networking Infrastructure (Workgroup, Domain, PDC/BDC,, DNS, WINS, DHCP)
Advanced scripting implementation knowledge ( Power Shell / VB Scripting )
Deep Experience in MS Clustering, backup operations, Middleware applications (Terminal Services, Citrix, RDBM (Oracle, MS SQL), Web servers (Apache, IIS) and Messaging (Exchange, Lotus Notes)
Expert with External Disk Arrays, RAID
Deep and Broad networking knowledge
Exposure to network administration, Microsoft messaging, database and other applications, SAN, back up and storage, batch scripts
Experience on the implementation of middle scale projects.
Advanced level of English skills.
Attention to details, client focus, multitasking, team work focus, continuous learning, problem solving, process oriented, guidance / Mentor.
Account / Customer facing and negotiation skills.
Competencias para la vacante
Profesional
Analista
Bachillerato universitario
Otros servicios
5 años de experiencia
Contrato Indefinido
722992
Gracias por aplicar al anuncio de empleo Expert windows server administrator, en Dxc technology
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