French backoffice

743252

¢ 550 a 650 mil CRC

San José / Otras

Publicado 20 Nov 2017

Call center

5 Vacantes

Bachillerato edu diversificada


Sector de la vacante:
Servicios

Descripción general

-Deal with Promotion Deal validation & approval requests for sales & partners;
-Provide support via email or case management tool, working languages are English;
-Ensure process requests per policy and keep knowledge refreshed;
-Ensure transactions are completed within SLAs and with quality standards;
-Exert tools and resources to guide clients and find resolutions, and collaborate with other cross-functional team to resolve the requests;
-Different work shifts;

Also the required skill when hiring,

-Proficient English in reading and writing, basic spoken English skill
-Familiar with Microsoft Office Software
-Good Communication skill, work initiative, and willing to learn
-Passion for customer service, good team work and high responsibility
-Related work experience in BPO is preferred.


Language Requirements:

-       85% English
-       85% French

Requisitos para aplicar

Minimum Qualifications:
• High School Diploma
• High French proficiency level (85%+) & English level (85%+)
• Great Customer Service Skills
• Basic troubleshooting and problem-solving skills (knowledge in technology is required)
• Excellent verbal, written and interpersonal communication skills
• Schedule flexibility (Monday to Friday – Schedule window: 4:00 am to 5:00 pm)
• Call Center experience is a plus
• Backoffice experience is also a plus

Competencias para la vacante

Datos complementarios

743252

Profesional

Agente

Bachillerato edu. diversificada

Call center

1 año de experiencia

Contrato Indefinido

743252

Elempleo VIP

Te ayudará a aumentar las posibilidades de conseguir el puesto que siempre has anhelado.

Publicidad
Crear alerta de empleo

Recibir anuncios en tu correo.