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Gracias por aplicar al anuncio de empleo Lvl 2 advanced network routing support engineer, en Concentrix
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
¢ 1 a 1,5 millones CRC
Costa Rica Toda Costa Rica Toda Costa Rica Toda Costa Rica
Publicado 16 Feb 2017 2017-2-16 18/03/2017
Provide technical assistance to standard account customers on routine, highest priority questions and issues. Easily handle network down situations
Be ready to attend customer’s calls on a queue. Perform basic troubleshooting as required to resolve customer’s network issues
Accept electronic cases for all account customers. Perform basic troubleshooting as required to resolve customer’s network issues
Lab development for solve customer issues
Self-development on account certifications
Case ownership and Backlog Control.
Provide timely and informative case updates to customers both verbally and electronically.
Update and document relevant case fields during the lifecycle of the case.
Full customer case technical documentation.
Escalate to TSE-III or higher when technical limits have been reached in case.
Benefits offered
You work hard—your benefits should too
• On Site Doctor also certified as INS Clinic
• Nutritionist
• Physiotherapist
• Cafeteria subsidy
• Asociacion Solidarista
• Tuition
• Private Insurance
• A minimum of 2 to 3 years of experience working in the networking space.
• In depth knowledge of Network Fundamentals and Troubleshooting
• In depth Troubleshooting Skills on OSPF, BGP, IS-IS, MPLS, L3VPN – L2VPN
• Technical expertise in resolving Layer 2/3 IP issues is a must.
• 90% of verbal and written communication skills in English
Apply Now and get to know us better!
Profesional
Bachillerato edu. diversificada
Bachillerato edu diversificada
2 años de experiencia
Ingeniero
4 Vacantes
• A minimum of 2 to 3 years of experience working in the networking space.
• In depth knowledge of Network Fundamentals and Troubleshooting
• In depth Troubleshooting Skills on OSPF, BGP, IS-IS, MPLS, L3VPN – L2VPN
• Technical expertise in resolving Layer 2/3 IP issues is a must.
• 90% of verbal and written communication skills in English
Apply Now and get to know us better!
Competencias para la vacante
2 años de experiencia
Contrato Indefinido
723506
Gracias por aplicar al anuncio de empleo Lvl 2 advanced network routing support engineer, en Concentrix
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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