Por favor, actualiza tu navegador para tener una mejor experiencia, prueba con Chrome, Internet explorer.
Gracias por aplicar al anuncio de empleo Network routing support engineer, en Concentrix
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
¢ 650 a 750 mil CRC
Costa Rica Toda Costa Rica Toda Costa Rica Toda Costa Rica
Publicado 21 Mar 2017 2017-3-21 20/04/2017
The Networking Engineer takes ownership of customer reported network issues and technical inquiries in order to provide assistance to quickly restore service and provide problem resolution. Networking Engineers are responsible for effectively communicating current status and action plans, documenting case updates in the service request database, reproducing customer reported issues in a lab environment, and working with other Engineers to confirm new and existing defects.
Day to Day Responsibilities:
• Ensure client expectations are properly managed and that technical issues are resolved to the client's satisfaction in a timely manner
• Document customer and engineering interactions and technical action plans
• Provide necessary updates to management and field teams for high profile technical issues
• Develop and maintain troubleshooting skills on relevant products and technical knowledge in industry standard based technologies
• Assist in development of knowledge articles
• Attend regular customer and internal conference calls for high profile cases
• Execute with minimal error to support organization policies, practices, and procedures.
• Articulate, understand, and leverage the support organization structure, locations, and capabilities to resolve customer issues
Benefits offered
You work hard—your benefits should too
• On Site Doctor also certified as INS Clinic
• Nutritionist
• Physiotherapist
• Cafeteria subsidy
• Asociacion Solidarista
• Performance Bonus
Requirements
• A minimum of 6+ months of experience working in the IP networking space.
• Troubleshooting Skills on STP, ACLs, VLANs, Multicast, VRRP, BGP, OSPF, RIP, and MPLS.
• Technical expertise in resolving Layer 2/3 IP issues.
• Knowledge of IP switches and Routers.
• 18+ years old
• High School Diploma is a Must
• BS/MS in a computer related field or equivalent work experience.
• 90% of verbal and written communication skills in English and Portuguese
Apply Now and get to know us better!
Profesional
Bachillerato edu. diversificada
Bachillerato edu diversificada
Menos de un año de experiencia
Ingeniero
5 Vacantes
Requirements
• A minimum of 6+ months of experience working in the IP networking space.
• Troubleshooting Skills on STP, ACLs, VLANs, Multicast, VRRP, BGP, OSPF, RIP, and MPLS.
• Technical expertise in resolving Layer 2/3 IP issues.
• Knowledge of IP switches and Routers.
• 18+ years old
• High School Diploma is a Must
• BS/MS in a computer related field or equivalent work experience.
• 90% of verbal and written communication skills in English and Portuguese
Apply Now and get to know us better!
Competencias para la vacante
Menos de un año de experiencia
Contrato Indefinido
726210
Gracias por aplicar al anuncio de empleo Network routing support engineer, en Concentrix
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
Te ayudará a aumentar las posibilidades de conseguir el puesto que siempre has anhelado.
Recibir anuncios en tu correo.