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Gracias por aplicar al anuncio de empleo Seller support associate, en Amazon
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
The Seller Support Associate is the primary solution provider for global sellers on the Amazon platforms. A Seller Support Associate is in charge of providing assistance via email or phone to business owners which are starting to or are selling on *** ******.*** platform, the role includes process improvements, internal documentation development and contribute to a team environment, all while adhering to service level agreements for phone, email and/or chat cases. Successful candidates will have an immediate and distinct impact on the experience of Company Sellers therefore a strong record of customer obsession; high judgment and delivery of results are key requirements for this role. Summary of Responsibilities • Provides prompt and efficient service to Amazon Sellers through phone, email and chat. • Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts • Works with multiple technology applications and features to resolve Seller contacts • Demonstrates the ability to recognize and identify system, process and policy issues impacting our Sellers and drive business improvement initiatives • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Auxiliar, asistencial y otros
Bachillerato edu. diversificada
Bachillerato edu diversificada
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Agente
20 Vacantes
Competencias para la vacante
Auxiliar, asistencial y otros
Agente
Bachillerato edu. diversificada
Servicios de telecomunicaciones
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721164
Gracias por aplicar al anuncio de empleo Seller support associate, en Amazon
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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