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Technical Support (Service Desk Representative)

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Nombre comercial:RE SOURCES COSTA RICA
Industria :Servicios
Perfil de la empresa:We are the shared services organization that supports Publicis Groupe, the third largest communications group in the world. We live Excellence Through Partnership, and foster the growth and profitability of Publicis Groupe by unleashing the creativity of our people and agencies we support via efficient service and innovative solutions delivered with integrity. In 2002, what was a small group supporting a couple of agencies was expanded to provide services to all of Publicis Groupe’s agencies; thus, Re:Sources as we know it today was born. We’ve evolved and grown since then to become focused on creating platforms that unlock the potential of every agency, enabling Publicis Groupe’s strategy and value creation. Supporting the Groupe’s 75,000 professionals, across 108 countries, Re:Sources empowers Groupe associates to collaborate across borders, delivering differentiated technology and tools while partnering with our agencies across every support function: IT; finance; accounting; legal services; benefits; procurement; tax; real estate; treasury; and risk management. Our services enable Publicis Groupe agencies to focus on what matters most: their clients; we take care of everything else. In the United States, Re:Sources is comprised of about 800 employees, with offices in 30 cities across the country. We work on a variety of projects that provide opportunities for personal and professional development; we are passionate about delivering exceptional service to our clients; we are inspired by the creative agencies we support, employing innovative techniques and tools to foster their creativity; and we are proud of the success that we have helped bring to Publicis Groupe and its agencies.

Puesto equivalente:Ingeniero, Tecnico
Área del puesto:Sistemas
Subnivel de puesto:Profesional
Años de experiencia:2
Cantones:Toda Costa Rica
Profesión:Informática y Computación, Ingeniería de Sistemas
Nivel de estudio:Bachillerato edu. diversificada
Idioma:Ingles (90)
Cantidad de vacantes:3
Tipo de contrato:Indefinido
Tiempo dedicado:Mensual
Fecha de publicación:24/10/2017
Fecha de Vencimiento:23/11/2017
Código:738637
Descripción:These individuals will provide a world-class customer service experience to customers and partners in problem identification and resolution on various technologies. Furthermore, individuals will utilize troubleshooting skills to isolate, analyze, and provide resolution to customer inquiries.
Requisitos para aplicar:High school completed Excellent / Fluent English level - 90% or above - speaking, writing and comprehension skills). Oriented to technical area either studies or experience. Computer skills. Schedule availability University student its a plus.
Industria :
    Tecnologia
    Comercio de computadores, Productores y distribuidoresde software

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