Customer service

761272

¢ 550 a 650 mil CRC

Toda Costa Rica

Publicado 14 Sep 2018

Call center / Otras

150 Vacantes

Bachillerato edu diversificada


Empresa confidencial

Sector de la vacante:
Servicios

Descripción general

The agent must provide excellent support service on every single contact following the processes and policies in the most polite and professional manner accomplishing the LOB metrics. Also, the agent must be able to prompt answers, solve problems and have communication etiquette. Knowledge about internet, cable & phone systems. Full time position Location: Santa Ana, Lindora. Phone: 2204-4501 Recruitment Department

Requisitos para aplicar

Full-time
Description
The agent is the primary/first line of customer contact for account. Each professional will be required to provide technical support to customer who has any service

Strong critical thinking and troubleshooting skills
Writes and communicates clearly and effectively
Is proficient in the languages required for support (B2)
Understands and is able to apply different communication styles to different support channels
Displays a service-oriented attitude
Resourceful and creative when solving problems
Adapts and learns new technology quickly and easily, including new applications and tools
Thrives in a collaborative team environment and also works well independently
Embraces change
Curious and passionate about learning new skills and subjects

Datos complementarios

761272

Profesional

Agente

Bachillerato edu. diversificada

Call center

Contrato Indefinido

761272

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