Operations coordinator


Salario confidencial CRC


Publicado 13 Feb 2018

Admin:servicios generales

1 Vacante

Administración de Empresas / Otras

Sector de la vacante:

Descripción general

The Operations Coordinator is responsible for all supporting operational and administrative functions of the EDQ Costa Rica office. Additionally, the Operations Coordinator, in conjunction with the Senior Director of Client Solutions and other EDQ NA leadership, will foster the “EDQ culture” in the Costa Rica office, assist with hiring and training activities, and manage team schedules.
Core Responsibilities: Assist in recruiting and hiring of new EDQ employees-- Assist with the creation of any new EDQ teams in Costa Rica, acting in the capacity of a Project Manager--Work with EDQ NA leadership to identify business needs/opportunities that can be filled or implemented in Costa Rica--Act as host manager for any EDQ Costa Rica employees without a direct manager in Costa Rica--Work with the NA Training & Development department to ensure that the Costa Rica office is self-sufficient for training and onboarding new employees--Manage schedules for the Support, Fulfillment, and Sales teams in Costa Rica--Work as a liaison with the Costa Rica HR department to ensure that employee variable compensation is accurately tracked, reported, and paid--Work broadly across all EDQ Costa Rica teams to identify areas where processes could be improved, and in conjunction with the Senior Director of Client Solutions, enact process improvements--Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments--Coordinate with Costa Rica HR, EDQ NA HR, and (if applicable) the employee’s EDQ manager in NA and Costa Rica on disciplinary actions, employee promotions, and other HR activity for EDQ employees--Keep management informed about Costa Rica team morale by creating and running reports and identifying trends--Coordinate the EDQ “Month End” and other team building activities in the Costa Rica office--Coordinate EDQ and Experian people/management programs and activities

Requisitos para aplicar

4+ years of related experience--2+ years of experience at a software company--BA degree or equivalent experience

Datos complementarios




Técnico universitario

Otros servicios

4 años de experiencia

Contrato Indefinido


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