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Gracias por aplicar al anuncio de empleo Salesforce support specialist, en Isthmus
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
• Domain expertise in all functional areas (marketing, renewals, partner, service and sales operations), to manage complex SFDC enhancement requests (system design, configuration, system testing and deployment)
• Triage and resolve support cases within SLAs.
• Collaborate when required as Product Owner with IT, DEV, Business and Solution Architects to resolve system integration or code-related fixes.
• Communicate and set targeted resolution time frame to users/stakeholders.
• Lead and facilitate training sessions within the team/users/stakeholders.
• Work closely with project teams to lead and develop post deployment plan/support plans.
• Desired 2+ year experience in SFDC applications support and set up.
• Configure, Price and Quote (Salesforce CPQ) full system set up experience
• Administrator proven experience ** **********.*** (data loader/workbench upload and export, SOQL queries, role hierarchies, reports and dashboards, user setups, object and field customization, record types, page layouts, validation and workflow rules). No coding experience required (No APEX nor HTML are required)
• Experienced in a support environment: support process, escalation protocol, and adherence to SLA
• Experience working in support projects and collaboration with vendors.
• Demonstrated process management, testing and document control skills.
• Computer literate and proficient in standard office applications PPT, Excel and Outlook
• Scrum Master or Scrum Product Owner certification is desired
Profesional
Bachillerato universitario
Administración Varias
Informática y Computación
2 años de experiencia
Profesional
1 Vacante
• Desired 2+ year experience in SFDC applications support and set up.
• Configure, Price and Quote (Salesforce CPQ) full system set up experience
• Administrator proven experience ** **********.*** (data loader/workbench upload and export, SOQL queries, role hierarchies, reports and dashboards, user setups, object and field customization, record types, page layouts, validation and workflow rules). No coding experience required (No APEX nor HTML are required)
• Experienced in a support environment: support process, escalation protocol, and adherence to SLA
• Experience working in support projects and collaboration with vendors.
• Demonstrated process management, testing and document control skills.
• Computer literate and proficient in standard office applications PPT, Excel and Outlook
• Scrum Master or Scrum Product Owner certification is desired
Competencias para la vacante
Profesional
Profesional
Bachillerato universitario
Productores y distribuidores de ...
2 años de experiencia
Contrato Indefinido
771047
Gracias por aplicar al anuncio de empleo Salesforce support specialist, en Isthmus
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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