Customer service representative

857852

CRC Salario confidencial

Costa Rica Toda Costa Rica

Publicado 17 Jul 2024

Call center

50 Vacantes

Foundever
Industria de la empresa:
Telecomunicaciones

Descripción general

Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully. To help customers by providing technical assistance, rostering support, product guidance, and training to customers.

Requisitos para aplicar

Requirements:

Fluent in verbal and written English High level (85%) (essential)
Be of legal age.
Completion of high school.
Flexibility in working hours (essential)
Medium to advanced knowledge of Excel (essential).
At least 6 months experience in customer service (essential).
Previous experience in EdTech rostering support.
Experience with educational software.
Working knowledge of MS Office applications (Outlook, Word, PowerPoint, Excel).
Ability to speak and type during a call.
Excellent customer service skills.
Collaborative and team player.
Proactive.

Datos complementarios

857852

Auxiliar, asistencial y otros

Técnico

Call center

Sin experiencia

Contrato Indefinido

857852

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