It help desk specialist

The primary role in this position will be to provide computer support, troubleshooting, and problem solving. Duties include maintaining desktop hardware and troubleshooting Windows desktop software. This individual will be responding to issues - resolution, routing, or escalation, and ensure networks remain stable with maximum uptime.
• Ability to meet deadlines and handle multiple priorities. • Excellent customer service skills in a diverse, decentralized environment. • Good verbal and written communication skills. • Ability to document procedures and processes for non-technical users. • Problem solving and critical thinking skills also required. • Understanding of information needed to support business processes and decisions. • High level of analytical skills with the ability to assess materiality.• 2+ years of Microsoft Office Suite experience • PC Desktop Support including familiarity and experience with desktop hardware • Windows Desktop Software Support • General Network Knowledge including the basics of TCP/IP • Active Directory knowledge

Profesional

Universitaria

Ingeniería de sistemas Computación

2 años de experiencia

1 Vacante