Renewals executive (maternity leave)

Main purpose of the role

Bizagi is looking for a Renewal Executive (RE). The RE works to secure the renewal and contracted revenue growth of Bizagi products. This is a strategic position that is important for Bizagi continued growth. Key objectives include maximizing annual contract value, retaining revenue, and source/assist in cross sells. The RE will have a defined customer base and will be responsible for all aspects of the renewal sales cycle with assigned clients. The RE will be responsible for maintaining focus on near term (current quarter) as well as longer term (multiple quarters out) renewals.

Key tasks and accountability

• Lead the renewal sales cycle
• Achieve, exceed quarterly, monthly renewal targets
• Minimize cancellations/ Maximize renewal revenue
• Manage price increases in renewal opportunity process
• Educate the value of support
• Negotiate renewals Drive on-time or early renewals
• Sell extended term contracts (+3 years)
• Accurately forecast quarterly renewal revenue and forecast accurate churn forecast
• Identify, up-sell & cross-sell opportunities within dedicated client base
• Handle billing issues and questions and monitor failed payments from clients
• Collaboratively work across internal teams ( Sales & Customer Success mainly) to achieve objectives
• Identify "at-risk" renewal clients early in the cycle and construct action plans to ensure a successful, timely renewal

Experience and milestones

• 3 to 5 years sales experience in a sales or customer success role, ideally within a SaaS environment.
• Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
• Experience with cloud-based/SaaS business process solution offerings
• Proven expertise working with the decision makers and key stakeholders in client environments
• Understanding of legal terms in SaaS contracts
• Ability to effectively negotiate in challenging and collaborative sales engagements
• Ability to excel in a high-energy, quarterly results driven sales culture
• Team player who will work within the company to continue improving organization processes
• Excellent communication and listening skills
• English Advanced level

Profesional

Universitaria

Comunicación social y periodismo

Ingeniería industrial

Administración de empresas

Administración Comercial Y De Mercadeo

3 años de experiencia

1 Vacante