Crm analyst

1886600103

COP $3 a $3,5 millones

Colombia Bogotá

Publicado 30 Oct 2025

Comercial, Ventas y Telemercadeo / Otras

Economía / Otras

Vence 29 Nov 2025

Confidencial
Industria de la empresa:
Estatal y relacionados

Descripción general

We're hiring a highly organized and engaging CMR analyst to manage our client relations and support daily operations. This is a dynamic, hybrid sales and administrative role requiring excellent communication.

What You'll Do:

Sales & Client Focus:
• First Contact: Take all front-end calls, serving as the "first line of defense" for clients and the team.
• Sales Calls & Quoting: Conduct pre-scheduled and impromptu discovery calls (20-30 minutes) using a script, calculate service fees, and provide a verbal quoted range.
• Follow-Up: Send formal quotes via email immediately and perform outbound calls to encourage/sell maintenance services after initial service completion.
• Lead Management: Track leads and ensure timely follow-up using Microsoft Office spreadsheets.

Administrative & Operations Support:
• Communication: Handle inbound and outbound client/crew communication.
• Triage: Text service updates and transfer complex issues (HR, billing, escalations) to the appropriate team member.
• Team Support: Confirm staff timesheets daily.
• Hiring: Conduct initial hiring screening calls for new candidates.
• Reputation: Reply to Google reviews.

What We're Looking For:
• Experience: Proven experience in a sales, customer service, or administrative role.
• Technical Skills: Proficient with Microsoft Office (especially spreadsheets).
• Communication: Exceptional verbal and written communication; comfortable quoting prices over the phone.
• Work Environment: Highly organized and effective working independently in a virtual/remote setting.

What We Offer – 100% Company-Paid Benefits

Joining our team means access to:
• English classes (personalized to your level)
• Private health insurance (medicina prepagada)
• Gym membership
• 100% Remote Work Model
• Life & funeral insurance

Datos complementarios

1886600103

Profesional

Universitaria

Otros (Publicidad y mercadeo)

2 años de experiencia

Contrato Indefinido

1886600103

1 Vacante


Con el envío de tus datos personales autorizas al potencial empleador, el tratamiento de tus datos personales para la oferta de empleo, de acuerdo con la política de tratamiento de datos de Leadersearch S.A.S. (Elempleo). Podrás participar gratuitamente en los procesos de selección; no debes pagar sumas de dinero por ningún concepto. Dirígete al potencial empleador ante cualquier consulta o reclamo. Para ofertas confidenciales contáctanos a: info@elempleo.com

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