Account receivable specialist

Descripción general

The Senior Collections Analyst is responsible for performing highly complex A/R portfolio management activities
to ensure the payment of open receivables as per the agreed terms, an accurate account reconciliation, the
prompt and effective escalation of unpaid past-due balances, the log and follow-up to dipusted receivables, the
write-offs of uncollectible A/R balances and any other processes required to ensure an appropiate maintaince
of the assigned customer worklist.
Essential duties & responsibilities:
• Effectively manage a worklist comprised by the most complex accounts in the portfolio
• When needed, take on complex reporting and month-end reconciliation responsibilities
• Effectively contact all the customers in the assigned portfolio to ensure payment as per terms
• Promptly log and follow-through on any disputed balances, so that they are resolved and paid
• As needed, provide information for reports on delinquent accounts
• Proactively escalate to Management, Credit and Internal Partners accounts in delinquency
• Promote strong collaborative relationships with internal customers, including Customer Service,
Sales and any other departments.
• Perform reconciliation of accounts to resolve problems
• Identify, recognize and address red flags before they become problems
• Proactively and timely escalate large collection or reconciliation issues
• Work with other Invoice to Cash teams to help resolve operational issues and improve processes
• Maintain documentation on transactions to facilitate the review and audit of books and records
• Comply with all internal control procedures to ensure accurate financial records.
• Performs other related work as assigned by management

Requisitos para aplicar

Effectively manage a worklist comprised by the most complex accounts in the portfolio
• When needed, take on complex reporting and month-end reconciliation responsibilities
• Effectively contact all the customers in the assigned portfolio to ensure payment as per terms
• Promptly log and follow-through on any disputed balances, so that they are resolved and paid
• As needed, provide information for reports on delinquent accounts
• Proactively escalate to Management, Credit and Internal Partners accounts in delinquency
• Promote strong collaborative relationships with internal customers, including Customer Service,
Sales and any other departments.
• Perform reconciliation of accounts to resolve problems
• Identify, recognize and address red flags before they become problems
• Proactively and timely escalate large collection or reconciliation issues
• Work with other Invoice to Cash teams to help resolve operational issues and improve processes
• Maintain documentation on transactions to facilitate the review and audit of books and records
• Comply with all internal control procedures to ensure accurate financial records.
• Performs other related work as assigned by management