Accounts receivable junior associate

Descripción general

The Accounts Receivable Helpdesk Agent will be required to review, analyze and respond to inquiries received from customers and client requester.

Key Responsibilities

Responsible for assisting customers with any queries, perform queue management and perform other tasks in accordance with the DTP.
Handles requests of simple to medium complexity
Resolves and reconciles discrepancies between payments and customer invoice
Coordinates urgent and critical cases with internal teams or with vendor
Performs complete task given by Team Leads/ Subject Matter Experts (SME)
Adherence to client’s policies and procedures

Requisitos para aplicar

Required Experience

Advanced english
Bachelor's degree preferred
Minimum of 2 years of experience
Excellent communications skills required,
AR domain experience preferred
Minimum 1 year experience with Microsoft Office
Preferred background with experience in accounting systems, particularly SAP ERP, Oracle Financial Systems Invoicing experience in an IT Company
Adaptable to learn new processes, concepts and skills
Demonstrates the ability to work as part of a team
Able to work under time pressure, able to prioritise workload and meet strict deadlines.
Strong analytical and problem solving skills
Positive attitude and flexible, especially in the period of month/quarter/year-end closing
Must be a good team player and be able to communicate easily with Accenture, Client and third parties staff at all levels
Responsible and ensures accuracy in the completion of tasks
Reliable, proactive approach to entrusted tasks. Thinking outside the box is a plus