Ar analyst (collections)


Salario confidencial CRC


Publicado 17 Abr 2019

Administrativo financiero / Otras

1 Vacante

Administración de Empresas

Sector de la vacante:

Descripción general

manage an average portfolio of approximately 2,000 accounts and work through their daily, weekly and monthly activities to meet or exceed established goals. Key responsibilities include:

Manage a specified portfolio of assigned accounts
Collect on past due receivables
Perform and process the collection of past due accounts in accordance with company policies and procedures
Handle high volume of collection of past due accounts; handle 1,500+ accounts
Make a minimum of 45 daily outgoing collection calls for assigned accounts with past due balances
Enforce payment terms
Must be able to handle account reconciliations
Work with sales department on various tasks
Heavy communication with the various Business Units and Sales
Provide professional and courteous customer service
Maintain aging and corporate AR goals.
Track and maintain accounts throughout the collection process to ensure prompt payment
Ability to handle and resolve customer disputes through the review and interpretation of client contracts
Establish payment plans and create finance options to bring accounts to a current status when necessary.
Prepare and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy; compare elements for consistency or logical relationship, etc.
Perform investigative activities to evaluate and determine the whereabouts of customers through database searches and system records (Skip-Tracing).
Receive research and respond to incoming questions; provide information, explain policies and procedures, and/or facilitate a resolution.
Review, process and verify accounts and account balances.
Accurately document all information pertaining to accounts.
Escalate unresolved payments from clients to management
Achieve monthly collection goals
Perform other duties as assigned

Requisitos para aplicar

2-4 years of proven collections experience
Strong knowledge of accounting and accounts receivable procedures and processes.
Strong knowledge of collection techniques
Ability to Works closely with sales and billing departments to reconcile customer disputes with delinquent accounts.
Ability to interpret written customer contracts
Researches and analyzes and reconciles customer’s accounts to resolve issues with delinquent accounts.
Provides advice and counsel to lesser-experienced staff on complex accounts.
Completes special projects requiring collections research, as required.
Oracle E-Business or ERP System
Skills Needed
Good analytical skills
Strong customer service skills.
Strong oral and written communication (English proficiency, C1 Level)
High School Diploma required; preferred Associate, Bachelor or higher degree in Accounting, Business Administration or related.
Proven previous job stability, including maintaining long-term work relationships with former employers
Must be able to clear the company’s pre-employment screening

Datos complementarios



Administrador / Otras

Bachillerato edu. diversificada

Otros servicios

2 años de experiencia

Contrato Indefinido


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