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Gracias por aplicar al anuncio de empleo Back offices customer service french , en Accenture
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Salario confidencial CRC
Costa Rica Toda Costa Rica Toda Costa Rica Toda Costa Rica
Publicado 31 Jul 2020 2020-7-31 30/08/2020
Call center
10 Vacantes
Idiomas
Interpret day to day business objectives and prepare execute operational practices work programs.
Perform data entry or other client related tasks in various systems, as required Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities Perform and or ensure completion of quality review .
Check on outgoing work Identify and assist with development of support materials for team.
Use Act as subject matter expert for team members, peers and or clients as assigned May.
Act as a point of contact for senior client representatives Develop and maintain knowledge of customer and customer specific business environment.
Customer Service Level Agreements and department s product s key performance requirements.
Demonstrate understanding of the customer s business needs or market and maintain high customer satisfaction ratings.
1 to 2 years of prior experience in the field.
Proficient communication and written skills in English and or Portuguese.
Client Customer handling experience.
Excellent customer service skills Proficient in Metrics and Reporting.
Proficient in MS Office including MS Excel, Word and PowerPoint.
Should be capable to take initiatives.
Team player Should be capable to do training with customers Develops and maintains good working relationships with others.
Acts confidently in uncertain circumstances works effectively in ambiguous situations.
Takes well thought out action to achieve a specific impact Positive, energetic, enthusiastic attitude.
Auxiliar, asistencial y otros
Bachillerato edu. diversificada
Idiomas
1 año de experiencia
Oficinista
10 Vacantes
1 to 2 years of prior experience in the field.
Proficient communication and written skills in English and or Portuguese.
Client Customer handling experience.
Excellent customer service skills Proficient in Metrics and Reporting.
Proficient in MS Office including MS Excel, Word and PowerPoint.
Should be capable to take initiatives.
Team player Should be capable to do training with customers Develops and maintains good working relationships with others.
Acts confidently in uncertain circumstances works effectively in ambiguous situations.
Takes well thought out action to achieve a specific impact Positive, energetic, enthusiastic attitude.
Competencias para la vacante
Auxiliar, asistencial y otros
Oficinista
Bachillerato edu. diversificada
Productores y distribuidores de ...
1 año de experiencia
Contrato Definido
792556
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