Bilingual customer service jobs at pavas new account

796804

¢ 450 a 550 mil CRC

Toda Costa Rica

Publicado 24 Nov 2020

Call center / Otras

15 Vacantes

Enseñanza y Educación / Otras


Sector de la vacante:
Servicios

Descripción general

We are looking for Advanced English Speakers only. **No tenemos vacantes para Español** work at PAVAS! NEW ACCOUNT!

You will be assisting customers over the phone/chat in English by utilizing probing questions to fully understand their issues, use decision-support tools and resources to resolve customer concerns that are non-standard/unstructured and require some clarification or conceptual thinking.

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Demonstrate functional skills in communicating and explaining basic account information to the customer with focus on first-call resolution.

Requisitos para aplicar

What we'd like to see in the candidate?

• High School Diploma
o 90% of verbal and written communication skills in English
• 6 Months of Previous Call Center experience for New Accounts.
• Full Availability to work on site - Pavas!
• Courteous with strong customer service orientation.
• Strong computer navigation skills and PC Knowledge.
• Able to rotate shifts, as needed.

We offer competitive salary $4.37 per hour for this new account

Datos complementarios

796804

Profesional

Agente

Bachillerato edu. diversificada

Mercadeo, call centers / Otros

Menos de un año de experiencia

Contrato Indefinido

796804

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