Business analyst

Descripción general

- Responsible for delivering high quality, timely and efficient reviews of the software deployment report analyses.
- Provide reporting data analytics, analysis and measure the success of those outputs and other strategic initiatives.
- Track and report key performance indicators, utilization and other dashboard metrics to highlight successes as well as to target areas of improvement.
- Make decisions on completing analysis based on the specific customer contract and report submitted.
- Work with internal teams to ensure appropriate updates to customers cords occur in internal systems.
- Resolve queries with global customers, account managers, senior sales executives and internal teams in an accurate and timely manner.
- Identify gaps and initiate projects to improve quality and review processes. Identify work streams that can be automated and standardized to maximize efficiency and quality.

Requisitos para aplicar

- Bachelors in Business Administration, Finance, Law or Accounting preferred.
- At least 2 years experience.
- Intermediate advanced english.