Call center agent with advanced english skills - san josé, heredia and liberia

814945

¢ 350 a 450 mil CRC

San José / Otras

Publicado 25 Nov 2021

Call center / Otras

10 Vacantes

Sin Definir


Empresa confidencial

Sector de la vacante:
Servicios

Descripción general

Important company it’s looking for CALL CENTER AGENTS for their customer service department with advanced english skills.

Locations: San Pedro, Moravia, Hatillo, Heredia and Liberia

Responsibilities:
1. Identify problems and search solutions to offer answers to solve questions from
customers using the given channel of communication.
2. Document correctly the data base using the given tools in order to keep track of
costumer’s request through data entry
3. Meet established individual and team performance targets, including customer
service, productivity and quality standards.
4. Follow up on the costumer’s issue until is solved such as requests, transactions,
information changes or any other issue addressed by the customer.

Requirements:
Advanced English Speaker. Fluent in verbal and written English. High Proficiency
level. 85% or more.
Schedule flexibility: to work all schedules weekdays and weekends.
High school bachelor degree.
Previous call center experience is a plus

In case your profile is selected a recruiter will be calling you, please be prepared.

Requisitos para aplicar

Requirements:
Advanced English Speaker. Fluent in verbal and written English. High Proficiency
level. 85% or more.
Schedule flexibility: to work all schedules weekdays and weekends.
High school bachelor degree.
Previous call center experience is a plus

Datos complementarios

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Servicios de telecomunicaciones

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