Cash application - french or portuguese

786867

Salario confidencial CRC

Belén

Publicado 10 Feb 2020

Financiera

1 Vacante

Otra Especialización


Sector de la vacante:
Servicios

Descripción general

DHL is hiring a Senior Credit Administration – Cash Application to join its Heredia, Costa Rica team. In this role, you will execute and coordinate back office credit administrative tasks while ensuring the accounts receivable is up to date and reconciled with customer and banks in line with credit policies and guidelines. Additional tasks and accountabilities include but are not limited to:


Main Responsibilities

To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
To manage and process customer remittances advices
To timely investigate payment related queries
To investigate and resolve un-allocated & un-applied receipts; and contact customer if required(letters and calls)
To execute direct debit, refund, intercompany batches as required by collection treatment plans
To control payment interfaces to ERP.
To execute timely end-of-month closing activities in line with guidelines provided
To manage customer escalation up to closure of the issue
To control credit exposure and aging balances for credit accounts
To coordinate any process dependencies with external parties (call with the countries)
To manage follow up payment process to medium and high countries and high volumes.
To inform dependencies on different departments (Billing, Bank and local Country team)
To manage 3rd party countries relation and, coordinate issues resolution as required
To manage dependencies with Financial Accounting and Cash & Banking’s

Requisitos para aplicar

Skills
Good telephone conversation/handling skills
Good communication and conversational skills
High customer focus and service orientation
Sensitive to cultural specifics
Strong Analytical skills

Qualifications
College studies in Finance or related fields
A minimum of 1 year of Cash application experience
Intermediate knowledge in finance
Basic to intermediate MS excel knowledge
Advanced French/ Portuguese.

DPDHL offers excellent opportunities of professional growth, with attractive benefits package and competitive salary conditions.

Datos complementarios

786867

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Agente

Bachillerato universitario

Correo y courier

1 año de experiencia

Contrato Indefinido

786867

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