Cisco information security analysts


¢ 550 a 650 mil CRC


Publicado 1 Ago 2019

Call center / Otras

6 Vacantes

Informática y Computación / Otras

Sector de la vacante:

Descripción general


Their mission is to preserve the security of the information hosted in *** *****.*** network domain, through risk assessment, vulnerability assessment and defense planning. The Tier-1 team at SYKES is responsible for detecting and preventing threads to the network (intranet, extranet, internet), which may include but are not limited to: virus infections, hacking attacks and incorrect use of confidential information and acting effective actions to protect the information.


•Proactive network monitoring: The position is responsible for running the different plays (processes) detailed in the Playbook This includes downloading the adequate set of data from the security devices, manipulating and analyzing such data based on defined parameters and on experience to proactively detect potential threads and taking prompt action.
•Research and analysis: Upon detection of a positive (real) thread the analyst must perform a thorough investigation, which includes consulting several sources of data (which include HTTP, DNS, SSH, Telnet, Active Directory, syslog, 3rd party websites and databases, etc.) to determine category and impact.
•Effective actions: After thorough investigation the analyst must escalate true positives to next level for further research and remediation actions, following the escalation procedures for specific case types; including a thorough report with his findings and recommendations.
•Playbook evaluation: The Playbook must be a live document, which needs constant revision and updates to ensure that the different plays are effective to detect threads.
•Proactive vulnerability scans: Use tools (DLP, Qualys) to scan the network and detect security vulnerabilities and work with system administrators/users in order to fix gaps that could potentially result in threads to the security of information; ensure that data is handled in compliance with government and legal requirements.
•Monitoring and on demand support.

Requisitos para aplicar

•Advanced English Speaker. Fluent in verbal and written English. High Proficiency level (85) (Must).
•Cisco CCNA Modules 3-4 (must).
•Schedule flexibility (must).
•At least 1 year of experience in a technical support role (Highly desired).
•At least 6 months of experience working with networking equipment (preferably with security appliances)
•Ability to work by objectives and meet deadlines.
•Experience handling and analyzing large amounts of data from different sources, using MS Excel or similar tools.
•Student of Information Security or similar. (Desired).
•Studies in other technical certifications are desired (Microsoft). (Desired).
•Experience working with several Operating Systems (Windows, Linux). (Desired).
•Basic knowledge on computer programming languages. (Desired).

Datos complementarios



Ingeniero / Otras

Bachillerato edu. diversificada

Informaticos / Otros

Menos de un año de experiencia

Contrato Indefinido


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