Por favor, actualiza tu navegador para tener una mejor experiencia, prueba con Chrome, Internet explorer.
Gracias por aplicar al anuncio de empleo Collections manager
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
POSITION SUMMARY
Responsible for ongoing support and leadership of the collection’s operations. Supports the Manager in creating and driving strategies and tactics utilized to collect on past due balances. Works with individual collectors assigned to customer accounts to drive resolution.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Review individual portfolio detail and collections actions
• Oversee aging performance and take corrective actions that drive cash recovery and improve aging
• Handles escalated calls/accounts from internal and external customers.
• Drive lead and motivate staff to maximize individual cash recoveries through daily discussions.
• Daily monitoring of staff calls
• Develop team to handle larger more complex customer segments
• Assist with the hiring process
• Ensure strategies for collecting are being met and are effective for driving cash recovery
• Daily auditing of A/R portfolio to ensure achieve monthly/quarterly/yearly departmental goals
• Management staff and process to achieve scale and efficiency. Meet annual plan for cost
• Interacts with internal and external customers daily.
EDUCATION/EXPERIENCE:
• Bachelor degree plus 8-10 years of experience OR Masters Degree with 6-8 years of experience required.
• Degree preference in Finance, accounting, business or economics.
• Strong preference for Masters degree in related field.
• Significant supervisory experience required.
REQUIRED KNOWLEDGE/SKILLS:
• Strong verbal and written communication skills required. Solid English language skills are required.
• Excellent ability to deal with difficult customer (internal & external) situations with a professional and resourceful manner for resolution.
• Cultural sensitivity a must.
• Excellent understanding of collections processes and regional practices
• Strong PC skills, particularly Excel and Word
• Strong learning aptitude and agility
• Requires highly effective negotiation skills within prescribed guideline.
• Highly motivated, task oriented and able to work independently in a fast paced environment.
• Ability to maintain confidentiality of sensitive information.
• Strong ability to build teams team and manage people effectively
• Strong communications skills and presence
• Deep knowledge of collections practices and strong ability to effectively teach, develop and train team on a broad variety of topics.
• Ability to drive portfolio improvement and results
• High aptitude for learning and knowledge of computers and software
• Prior experience working in a highly matrixed organization
• Proven leadership and high level of engagement
• Knowledge expert in AR management
• Expert in the collections process and knowledgeable of industry best practices
• Strong negotiation skills relating to customer payments. Strong communications skills to relate invoicing, products and billing charges to customers.
Gerente
Bachillerato edu. diversificada
Administración de Empresas
Administración Varias
Banca y Finanzas
Bachillerato edu diversificada
8 años de experiencia
Gerente general
1 Vacante
EDUCATION/EXPERIENCE:
• Bachelor degree plus 8-10 years of experience OR Masters Degree with 6-8 years of experience required.
• Degree preference in Finance, accounting, business or economics.
• Strong preference for Masters degree in related field.
• Significant supervisory experience required.
REQUIRED KNOWLEDGE/SKILLS:
• Strong verbal and written communication skills required. Solid English language skills are required.
• Excellent ability to deal with difficult customer (internal & external) situations with a professional and resourceful manner for resolution.
• Cultural sensitivity a must.
• Excellent understanding of collections processes and regional practices
• Strong PC skills, particularly Excel and Word
• Strong learning aptitude and agility
• Requires highly effective negotiation skills within prescribed guideline.
• Highly motivated, task oriented and able to work independently in a fast paced environment.
• Ability to maintain confidentiality of sensitive information.
• Strong ability to build teams team and manage people effectively
• Strong communications skills and presence
• Deep knowledge of collections practices and strong ability to effectively teach, develop and train team on a broad variety of topics.
• Ability to drive portfolio improvement and results
• High aptitude for learning and knowledge of computers and software
• Prior experience working in a highly matrixed organization
• Proven leadership and high level of engagement
• Knowledge expert in AR management
• Expert in the collections process and knowledgeable of industry best practices
• Strong negotiation skills relating to customer payments. Strong communications skills to relate invoicing, products and billing charges to customers.
Competencias para la vacante
Gerente
Gerente general
Bachillerato edu. diversificada
Servicios compartidos
8 años de experiencia
Contrato Indefinido
790919
Gracias por aplicar al anuncio de empleo Collections manager
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
Te ayudará a aumentar las posibilidades de conseguir el puesto que siempre has anhelado.
Recibir anuncios en tu correo.