Por favor, actualiza tu navegador para tener una mejor experiencia, prueba con Chrome, Internet explorer.
Gracias por aplicar al anuncio de empleo Collector , en Smith & nephew
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
¢ 650 a 750 mil CRC
Costa Rica Toda Costa Rica Toda Costa Rica Toda Costa Rica
Publicado 16 Abr 2019 2019-4-16 16/05/2019
Daily interacting with customers by all means (phone, mails etc) to achieve the collection targets. Applies the specific collections process to ensure the individual and team targets are achieved following the department requirements.
Analyses, investigates and reconciles customers’ transactions to ensure accurate balance account.
Represents the main contact person for the customers (internal & external) for invoices/payment related situations; understands and clarifies the challenges raised by customers and uses all the available resources to solve them timely. Answers all customers’ requests in a professional manner.
Timely escalations to first line manager, providing relevant and complete information. The escalations must contain any aspects which might negatively impact team’s/department’s objectives.
Responsible for the decisions made in collections process in order to build and maintain a strong partnership with customers in order to secure the company’s objectives.
Is aware of, understands and applies the internal policies and procedures, contributes to the process improvement through creative approaches and challenging the existing practices to increase department’s results and efficiency.
Team player sharing experience and constructive opinions whenever it is necessary to integrate efforts and optimize work results.
Registers in the system all relevant information gathered while interacting with customers to ensure their track record for a better quality of future actions. Each customer interaction must be registered in the system with detailed information providing a real
I. Experience : Equivalent experience minimum 6-12 months
II. Education: Undergraduate degree, preferably from a business school.
III. Abilities/Qualifications:
· Written and oral command of English.
· Written and oral business communication skills.
· Works to completion, results oriented
· Understands priorities and can organize his/her time accordingly
· Computer skills (i.e. MS Word, Excel, Adobe, PowerPoint and Oracle applications)
· Influencing and negotiation abilities
· Ability to work in teams and collaborate cross-functionally to deliver on shared objectives
· Quick to recognize situations where change is needed and skilled at driving change
· Able to understand complex and very dynamic processes
Profesional
Bachillerato edu. diversificada
Administración de Empresas
Banca y Finanzas
Contabilidad
Bachillerato edu diversificada
Agente
25 Vacantes
I. Experience : Equivalent experience minimum 6-12 months
II. Education: Undergraduate degree, preferably from a business school.
III. Abilities/Qualifications:
· Written and oral command of English.
· Written and oral business communication skills.
· Works to completion, results oriented
· Understands priorities and can organize his/her time accordingly
· Computer skills (i.e. MS Word, Excel, Adobe, PowerPoint and Oracle applications)
· Influencing and negotiation abilities
· Ability to work in teams and collaborate cross-functionally to deliver on shared objectives
· Quick to recognize situations where change is needed and skilled at driving change
· Able to understand complex and very dynamic processes
Competencias para la vacante
Profesional
Agente
Bachillerato edu. diversificada
Equipo medico
Sin experiencia
766005
Gracias por aplicar al anuncio de empleo Collector , en Smith & nephew
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
Te ayudará a aumentar las posibilidades de conseguir el puesto que siempre has anhelado.
Recibir anuncios en tu correo.