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Gracias por aplicar al anuncio de empleo Credit and collection and dispute analyst , en Allegis global solutions
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
¢ 750 mil a 1 millón CRC
Costa Rica Heredia Heredia Heredia
Publicado 30 Mar 2020 2020-3-30 29/04/2020
Contabilidad
1 Vacante
Administración de Empresas
• Complete daily activities as prioritized by GetPaid
• Contact customers on delinquent accounts for resolution and payment and record all activities in GetPaid notes.
• Understand customer profiles and their related sensitivities.
• Communicate account delinquency information to respective Sales personnel as outlined by the standard collections and escalation process
• Resolve unidentified payments that have been assigned to the account.
• Resolve within the prescribed time frame those A/R related Dispute that have been assigned to the account.
• Review credit limit and risk issues with the Credit Supervisor and make recommendations regarding limits, terms, and risk category.
• Maintain daily Pending Order and On-Hold reports.
• Issue requests for refunds of cash on account or credit memos as needed.
• Review Dispute documentation provided by cash application or the customer, and assign the Dispute to the appropriate internal owner.
• Enter note into Get Paid and provide sufficient information to the owner.
• Contact customers regarding unidentified Disputes, determine the reason, secure additional documentation as needed and assign those to the proper owners.
• Contact internal owners for resolution of Disputes that are not being cleared on a timely basis.
• Work with internal departments (Pricing, Customer Service, Marketing, Sales) to research, provide support in obtaining additional information, and assist in payment if due.
• Manage the Dispute (GetPaid) email box, ensuring that the email is forwarded to the proper individual / team, if it is not for work that is completed by the team
• Identify repetitive issues and communicate those to the proper owners to facilitate root cause analysis and cure.
• Develop strong working knowledge of customer base and company organizational structure.
• Support the training and process improvement effort.
• Participate in the performance review process.
• Achieve past due percentage and DSO
• Bachelors degree or equivalent work experience.
English advance
• 2 years of successful experience in commercial collections.
• Proficient in using JDE and GetPaid preferred.
• Proficient in using Microsoft Office suite.
• Experience in Collections process improvements.
• Ability to travel to the United States and/or Canada
Profesional
Bachillerato universitario
Administración de Empresas
2 años de experiencia
Asistente
1 Vacante
• Bachelors degree or equivalent work experience.
English advance
• 2 years of successful experience in commercial collections.
• Proficient in using JDE and GetPaid preferred.
• Proficient in using Microsoft Office suite.
• Experience in Collections process improvements.
• Ability to travel to the United States and/or Canada
Competencias para la vacante
Profesional
Asistente
Bachillerato universitario
Servicios compartidos
2 años de experiencia
Contrato Indefinido
789196
Gracias por aplicar al anuncio de empleo Credit and collection and dispute analyst , en Allegis global solutions
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
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