Customer service representative


¢ 450 a 550 mil CRC

Toda Costa Rica

Publicado 25 Nov 2021

Call center

100 Vacantes

Sin Definir

Sector de la vacante:

Descripción general

Talent2Win is an innovative digital Start-Up dedicated to finding the best talent acquisition solutions for clients in the USA and Latin-America. We are specialized in developing specific Hiring Strategies, Talent or Candidate Relationship Management, Employer Branding, Talent Pipeline Creation, and Recruitment & Onboarding. Right now, we are searching for the best talents to work as CUSTOMER SUPPORT REPRESENTATIVE for SITEL COSTA RICA: Objective: Provide high quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully. To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client’s expectations Responsabilities: 1. Identify problems and search solutions to offer answers to solve questions from costumers using the given channel of communication. 2. Document correctly the data base using the given tools in order to keep track of costumer’s request through data entry 3. Meet established individual and team performance targets, including customer service, productivity and quality standards. 4. Follow up on the costumer’s issue until is solved such as requests, transactions, information changes or any other issue addressed by the costumer.

If you are what we’re looking for, you are absolutely entitled to the following:
A competitive base salary (450 000 - 575 000 CRC)
Performance bonuses and commissions.
Opportunity to work remotely.
The chance to be part of a rapidly growing startup and the next success story.
An international and diverse work atmosphere.
Interested? We have openings that might just be perfect for you.

Requisitos para aplicar

English fluency (B2 forward)
High school certificate.
No experience required

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