Customer service with project experience

779928

Salario confidencial CRC

Heredia

Publicado 11 Sep 2019

Operaciones

1 Vacante

Bachillerato edu diversificada


Sector de la vacante:
Servicios

Descripción general

The Project Specialist has administrative responsibilities and/or support responsibilities for Contact Center
Solutions technology and tools

*Programming, maintenance and testing of assigned contact center solutions technologies
*Reporting appropriate metrics and/or status for assigned tools
*Maintaining SOPs for assigned tools
*Special projects as directed
*Programming, administration and configuration of Contact Center Solutions software
*Add, update, delete project plan or other templates
*Stay current on all updates, features, system maintenance and provide communication as necessary

Requisitos para aplicar

*Good mode of expression in written and spoken English
*Administration experience with contact center solutions technologies preferred
*Working knowledge of Project Management and requirements
*Social competence & teamwork
*Excellent attention to detail and timelines
*Ability to work independently and self-manage workload

Preferred

*Entire MS Office suite of products
*Understanding of Contact Center Management Methodology

Datos complementarios

779928

Auxiliar, asistencial y otros

Analista

Bachillerato edu. diversificada

Otros servicios

1 año de experiencia

Contrato Indefinido

779928

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