Por favor, actualiza tu navegador para tener una mejor experiencia, prueba con Chrome, Internet explorer.
Gracias por aplicar al anuncio de empleo Customer support print, en Stt
Este anuncio de empleo ya no está disponible. Encuentra más vacantes similares.
¢ 1 a 1,5 millones CRC
Costa Rica San José San José Costa Rica San José Escazú Costa Rica San José Desamparados Costa Rica San José Aserrí Costa Rica San José Santa Ana Costa Rica San José Alajuelita Costa Rica San José Curridabat Costa Rica San José León Cortés Castro Costa Rica San José Puriscal Costa Rica San José Tarrazú Costa Rica San José Mora Costa Rica San José Goicoechea Costa Rica San José Vásquez de Coronado Costa Rica San José Acosta Costa Rica San José Tibás Costa Rica San José Moravia Costa Rica San José Montes de Oca Costa Rica San José Turrubares Costa Rica San José Dota Costa Rica San José Pérez Zeledón San José / Otras
Publicado 21 Sep 2021 2021-9-21 21/10/2021
Lean Six Sigma, 8-D or other quality improvement methods to identify improvement and
waste reduction opportunities.
? Excel at executing projects for process improvements with the goal of boosting Customer
Experience.
? Excellent written and verbal communication and facilitation skills; mastery in English
? Strong leadership skills, both within this management scope and through influential
leadership across the organization.
? Change management experience with an emphasis on adoption of new processes, tools and
capabilities.
? Passion for customers and a desire to drive change by improving the experience.
? Fluent with key customer experience metrics (NPS, CSAT, etc.), cx methodologies, customer
journey mapping and behavioral analysis.
? Ability to provide thought leadership on customer experience related
You will LEAD cross-functional teams to identify and prioritize actionable, high-impact
customer experience insights across HP business areas.
? You will ADVOCATE, evangelize, and BUILD data-fueled INSIGHTS that help TRANSFORM
our customers’ experience. You’ll dig in and become an expert on HP’s market trend,
customer loyalty and voice of the customer channels.
? You will DESIGN and evaluate processes, and programs to drive quality management and
continuous improvement of HP Customers experience.
? You will leverage domain-specific expertise and overall customer experience leadership and
perspective to support cross-organization projects, programs, and activities.
Bachelor or Master degree in Quality Management, Business Management, Marketing or equivalent.
Lean Six Sigma or equivalent required
Typically 6-10 years experience.
Schedule: Monday to Friday 8am to 5pm
? Additional availability: Able to attend meetings or generate reports outside the regular
schedule twice/week on occasion.
Profesional
Bachillerato universitario
Administración de Empresas
Ingeniería Industrial
Ingenierías Otras
5 años de experiencia
Administrador
Analista
Especialista
1 Vacante
Bachelor or Master degree in Quality Management, Business Management, Marketing or equivalent.
Lean Six Sigma or equivalent required
Typically 6-10 years experience.
Schedule: Monday to Friday 8am to 5pm
? Additional availability: Able to attend meetings or generate reports outside the regular
schedule twice/week on occasion.
Competencias para la vacante
Gracias por aplicar al anuncio de empleo Customer support print, en Stt
Este anuncio de empleo ya no está disponible. Encuentra más vacantes similares.
Te ayudará a aumentar las posibilidades de conseguir el puesto que siempre has anhelado.
Recibir anuncios en tu correo.