Gbs human resources supervisor


¢ 1 a 1,5 millones CRC

Toda Costa Rica

Publicado 9 Abr 2019

Recursos humanos

1 Vacante

Administración de Empresas / Otras

Sector de la vacante:
Industrias manufactureras

Descripción general

The Global Business Services (GBS) HR Lead will support the HR Regional Manager with the embedding of the GBS service provision. The role will support the intergration of activities and services , whilst ensuring the GBS centralized location is set up to receive and operate these activities, with specific focus on the constant development of process, policy and calibration of service provision. The HR Services Lead will manage the daily activities of the HR Specialist & HR Coordinator team that are providing services into the designated countries within the region.
Team Management

•Support the development of GBS employee experience, including employee career path development, employee engagement, and development of an overall S&N and GBS integrated culture

•Regular 1:1 sessions with team providing coaching and guidance

•Performance Management

HR Process Management/HR Delivery Excellence

•Support the global landscape of HR Services processes and integration of countries in GBS central locations.

•Support the migration of processes from countries into GBS.

•Support in the coordination of the check-list, risk mitigation executions and integration of activities into the GBS Centre.

•Support with integration of processes with configuring, testing and support of Workday

•Support compass administration and document control

•Ensures country compliance to legislation updates on a country by country view, including the update of any legislation changes to policy whilst ensuring these are maintained on compass and communicated to the business.

•Partners with HR Regional Manager to review service provision, changes, updates and calibration activity and assess GBS impact.

•Daily management of HRC activities

•Audit control

•Working closely with Service Management team and using the SNOW Case Management system to ensure team operatives effectively and meets relevant KPI’s.

Process Improvements, Projects & Metrics

Requisitos para aplicar

Bachelor Degree.
5 years of experience in similar roles and management people.

Datos complementarios




Bachillerato universitario

Equipo medico


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