Graveyard customer service associate at pavas

782861

¢ 450 a 550 mil CRC

Toda Costa Rica

Publicado 9 Ene 2020

Call center / Otras

15 Vacantes

Idiomas / Otras


Sector de la vacante:
Servicios

Descripción general

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Demonstrate functional skills in communicating and explaining basic account information to the customer with focus on first-call resolution. Maintain broad knowledge of client products and/or services.

Requisitos para aplicar

Requirements

• 90% of verbal and written communication skills in English .
• Customer Service experience + 6 months.
• High School Diploma or above.
• Strong computer navigation skills and PC Knowledge.
• Typing skills (35 words per minute with 90% accuracy) .
• Excellent verbal, written and interpersonal communication skills.
• Patience and willingness to help.
• Schedule flexibility.

Location: Pavas Site.
Training Schedule: Mon to Friday from 7 am to 4 pm.
Production Schedule: 1am to 7am // 2am to 10 am
Days off: 1 fixed weekend day off + another day Mon to Friday

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Datos complementarios

782861

Profesional

Agente

Bachillerato edu. diversificada

Mercadeo, call centers / Otros

Menos de un año de experiencia

Contrato Indefinido

782861

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