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Gracias por aplicar al anuncio de empleo Language specialist , en Sykes s.a.
Este anuncio de empleo ya no está disponible. Encuentra más vacantes similares.
Salario confidencial CRC
Costa Rica Heredia Heredia Heredia
Publicado 13 Jun 2019 2019-6-13 13/07/2019
Call center
10 Vacantes
Enseñanza y Educación
Objective:
To address performance issues as result of communication gaps identified through English assessments conducted on SYKES employees.
Requirements:
• 90% English Level required.
• Demonstrated teaching experience.
• University studies (complete or in progress 50%) in ESL or English Teaching.
• E-Learning experience is a plus.
• MS Office Proficient.
• Adept in utilizing training room equipment (video beam, sound system; etc).
• MS Office Proficient.
• Adept in utilizing training room equipment (video beam, sound system; etc).
• Basic knowledge of MS Office.
• Web browsing skills.
• Basic knowledge of Curriculum Development.
• Pedagogical skills.
• General knowledge of business etiquette.
• Proficient in curriculum development.
• Customer Service knowledge and skills.
• Basic managerial skills.
• ALTD.
• TPDM.
• Proficient in the use of software for Language Instruction.
• Knowledgeable in policies and procedures to follow.
• SSE Certification.
Responsibilities:
• To conduct needs analysis studies in order to better customize course content and curricula.
• To conduct screenings (verbal, writing and grammar tests) in order to determine language gaps.
• To propose action plans based on screening results.
• To develop and deliver training curricula customized to each account’s and/or department’s needs (Sykes Academy).
• To organize and develop language training manuals (effective writing, grammar, accent reduction).
• To provide clear, accurate and relevant feedback on employee progress and test results.
• To provide with reports requested by the Language Programs Manager.
• To create, revise and upgrade English testing tools and evaluation forms.
• To create, customize and upgrade material.
• To participate in teacher training opportunities as requested by Language Programs Manager (classroom door courses and EPAP Certification Process).
• To keep accurate records of important stats and other types of critical information.
• To create and store meeting records.
• To file and store hard copies of tests, appraisals, contracts, one on one documentation
Profesional
Bachillerato universitario
Enseñanza y Educación
1 año de experiencia
Instructor
10 Vacantes
Requirements:
• 90% English Level required.
• Demonstrated teaching experience.
• University studies (complete or in progress 50%) in ESL or English Teaching.
• E-Learning experience is a plus.
• MS Office Proficient.
• Adept in utilizing training room equipment (video beam, sound system; etc).
• MS Office Proficient.
• Adept in utilizing training room equipment (video beam, sound system; etc).
• Basic knowledge of MS Office.
• Web browsing skills.
• Basic knowledge of Curriculum Development.
• Pedagogical skills.
• General knowledge of business etiquette.
• Proficient in curriculum development.
• Customer Service knowledge and skills.
• Basic managerial skills.
• ALTD.
• TPDM.
• Proficient in the use of software for Language Instruction.
• Knowledgeable in policies and procedures to follow.
• SSE Certification.
Responsibilities:
• To conduct needs analysis studies in order to better customize course content and curricula.
• To conduct screenings (verbal, writing and grammar tests) in order to determine language gaps.
• To propose action plans based on screening results.
• To develop and deliver training curricula customized to each account’s and/or department’s needs (Sykes Academy).
• To organize and develop language training manuals (effective writing, grammar, accent reduction).
• To provide clear, accurate and relevant feedback on employee progress and test results.
• To provide with reports requested by the Language Programs Manager.
• To create, revise and upgrade English testing tools and evaluation forms.
• To create, customize and upgrade material.
• To participate in teacher training opportunities as requested by Language Programs Manager (classroom door courses and EPAP Certification Process).
• To keep accurate records of important stats and other types of critical information.
• To create and store meeting records.
• To file and store hard copies of tests, appraisals, contracts, one on one documentation
Competencias para la vacante
Profesional
Instructor
Bachillerato universitario
Call center
1 año de experiencia
Contrato Indefinido
775648
Gracias por aplicar al anuncio de empleo Language specialist , en Sykes s.a.
Este anuncio de empleo ya no está disponible. Encuentra más vacantes similares.
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