Linux technical support engineer

791569

Salario confidencial CRC

Heredia

Publicado 30 Jun 2020

Call center

4 Vacantes

Bachillerato edu diversificada


Sector de la vacante:
Servicios

Descripción general

Objective:
To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, in a constant evolving environment by offering world class customer support.

Requisitos para aplicar

Skillset & Requirements:
• Advanced English Speaker. Fluent in verbal and written English. High Proficiency level (85 or above orally and overall) (Must).
• Linux CLI Proficiency (Must).
• Schedule flexibility.
• Navigation through the bash/dash shells, including o Location of common files such as system logs, mail logs, startup scripts, and user limits
• Gaining remote access to other hosts
• Manipulation of files and directories, including o Moving, renaming, and deleting
• Transferring files between hosts
• Comprehension of, and skill in, manipulating file system permissions for files and directories
• User and groups or Reading user and group ownership of files and directories
• Adding and removing users
• Switching between user shells
• Using sudo
• When to use the root user
• Basics and good understanding of DBs and scriptin

Linux Performance and Diagnostic Tools
• System performance at-a-glance, including o CPU, memory, and disk usage
• CPU and disk performance, I/O, and wait times
• Open files and open connections
• Networking tools o Testing connectivity
• Port status

Windows Proficiency
• Group Policy controls
• Active Directory general structure – Forest, trees, domain
• Editing file permissions
• Collecting MSI installer logs
• RDP
• LDAP
• Services

General Knowledge
• DNS – how to query
• TCP vs. UDP
• Networking/Subnets
• Working knowledge of other Unix based operating systems

Preferred
• Python
• Power Shell
• Shell Script
• SQL
• SSL
• C C plus plus C Java
• HTML
• XML
• JSO

Datos complementarios

791569

Auxiliar, asistencial y otros

Técnico

Bachillerato edu. diversificada

Comercio de computadores / Otros

1 año de experiencia

Contrato Indefinido

791569

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