Mandarin and english spoken - customer service representative

769585

Salario confidencial CRC

Toda Costa Rica

Publicado 6 May 2019

Call center / Otras

10 Vacantes

Bachillerato edu diversificada


Empresa confidencial

Sector de la vacante:
Servicios

Descripción general

You will be assisting customers over the phone, in both Mandarin and English (Both languages are required for this role). Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Demonstrates functional skill in communicating and explaining basic account information to the customer with focus on first-call resolution.

Requisitos para aplicar

Required skills
• 85% Mandarin level and 85% English Level (position requires both languages)
• Completed High School Diploma
• Great Typing Skills
• 1+ year Customer Service Experience is required
• Ability to multi task


Desired skills
• Good command of both Mandarin and English language
• Strong customer service orientation
• General knowledge of computer operations
• Good listening skills

Datos complementarios

769585

Profesional

Agente

Bachillerato edu. diversificada

Equipos de telecomunicacion / Otros

1 año de experiencia

Contrato Indefinido

769585

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