Por favor, actualiza tu navegador para tener una mejor experiencia, prueba con Chrome, Internet explorer.
Gracias por aplicar al anuncio de empleo Mobile network operation, en Sgf global costa rica
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
¢ 2 a 2 ,5 millones CRC
Costa Rica Toda Costa Rica Toda Costa Rica Toda Costa Rica
Publicado 15 Nov 2019 2019-11-15 15/12/2019
Operaciones
3 Vacantes
Otra Especialización
We are looking for Mobile Network Operator for a special project. The ideal candidate will have:
• Senior Organizational expertise
• Business process transformation experience
• Experience in planning and implementationf Service Operations Centers (SOC).
• Experience Synchronize teams and tools
• Deep expertise in operator organization
• Knowledge transfer to the teams in the client
Responsibilities
- Address challenges to shift from conventional NOC to Service & Customer centric NOC to obtain operational excellence & better customer experience.
- Develop a Unified Service Operations model, the benefits of which are expected to touch multiple functions within the MNO organization.
- Audits of Tools and their daily use
- Propose converged tools to provide such critical information needed to achieve Operational Excellence & Improve Customer Experience.
- Audits for listing every types of relations between different Operator teams
Understand Objectives for each Teams and Translate it in concrete indicators for the others
Federate & Explain to all stakeholders their responsibilities in improvement of Customer eXperience
Review inter Teams procedures
• At least 5 years of experience in Mobile network operator
• Capacity to prepared the RFP of a Operator for SOC implementation and managed services with a SQM/CEM platform.
• Suggested Vendor evaluation procedure.
• Organized and chaired the technical proposal review
• Meetings with the bidding Vendors
• Deep knowledge of vendors tools and equipment’s
• Good skills to make presentations and explain results to the client.
• Be autonomous in customer environment (experience in LATAM operators valuable)
• Team player, open communication and ability to work in international environment
• English / Spanish.
Profesional
Técnico medio
Otra Especialización
5 años de experiencia
Especialista
3 Vacantes
• At least 5 years of experience in Mobile network operator
• Capacity to prepared the RFP of a Operator for SOC implementation and managed services with a SQM/CEM platform.
• Suggested Vendor evaluation procedure.
• Organized and chaired the technical proposal review
• Meetings with the bidding Vendors
• Deep knowledge of vendors tools and equipment’s
• Good skills to make presentations and explain results to the client.
• Be autonomous in customer environment (experience in LATAM operators valuable)
• Team player, open communication and ability to work in international environment
• English / Spanish.
Competencias para la vacante
5 años de experiencia
783189
Gracias por aplicar al anuncio de empleo Mobile network operation, en Sgf global costa rica
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
Te ayudará a aumentar las posibilidades de conseguir el puesto que siempre has anhelado.
Recibir anuncios en tu correo.