Monitoring lead


Salario confidencial CRC

Heredia / Otras

Publicado 16 May 2019

Técnica:ingenier/electric / Otras

1 Vacante

Ingeniería de Sistemas / Otras

Sector de la vacante:

Descripción general


Take ownership of any issues / outages related to monitoring configurations and take it to closure
Configure/Setting up new alerts using tools but not limited to:Splunk, ELK, Azure Native monitoring tools, AppDynamics, Graylog, Promotheus, Grafana, Catchpoint, Idera, ManageEngine etc)
Coordinate on validating the accuracy of the information in the events / alerts.
Classify the events /alerts and record the changes in wiki, Runbook.
Periodically update Runbooks of all the products
Correlate events/alerts for correctness
Support Business teams to trouble shoot, integrate, & test monitoring tools
KPI’s review with Digital Ops Monitoring & Engineering teams
Validate and sign off Alerts & notification standard protocol
Review notifications list for correctness and Sign off
Review the monitoring thresholds and where appropriate make recommendations
Update the new changes in Wiki and Runbooks
Follow up to closure of alerts
Automate simple and routine tasks
Monthly review on KEDB & Runbooks of Digital Ops monitoring tools.
Maintain all the important documents in Digital Ops SharePoint site/Wiki
Track all the tasks through JIRA tickets with proper updates and closure per SLA
Daily STANDUP call with Digital Ops Monitoring leads and share the updates

Requisitos para aplicar


ELK (Elasticsearch, Logstash, and Kibana) (Log Management and Open Source APM)
Minimum 2 years’ experience in ELK on log management and Open Source Application Performance Management (APM)
Experience on troubleshooting issue in business applications and ELK Tool related issues
Splunk (Log Management)
Minimum 2 years’ experience in monitoring using Splunk
Experience on troubleshooting issue in business applications and Splunk Tool related issues
Hands-on Splunk log analytics, dashboard & reporting
Azure Native Monitoring Tools (Appinsight, Log Analytics, Management Solutions, Network Monitoring, Service Maps, Azure Monitor, Azure Diagnostics, Advisor, Service

Datos complementarios





Comercio de computadores / Otros

Contrato Indefinido


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