Payments team lead (f&a)

796660

Salario confidencial CRC

Toda Costa Rica

Publicado 19 Nov 2020

Administrativo financiero

5 Vacantes

Bachillerato edu diversificada


Sector de la vacante:
Tecnología

Descripción general

The Payments Team Lead will be responsible for managing the team's workload distribution, ensuring that all metrics are met, and issues are escalated. Responsible to collaborate with supplier master team and provide support for other PTP related processes.

Key Responsibilities

Account management for complex, existing and rapidly growing supplier accounts.
Contact internal stakeholder and external suppliers and provide supplier service
Drive proactive discussions to follow-up, identify and facilitate dispute resolution between suppliers, peers and managers.
Actively manage performance metrics for account portfolio
Provide monthly metric reports, including any proactive analysis and strategic insights
Escalate issues in accordance with escalation policy
Preparation and review of management reports in line with Client and Accenture’s requirements
Attend client meeting to discuss account performance and address issues, as required
Prepare the weekly account analysis and prepare a report to be submitted to the Service Manager
Adherence to client’s policies and procedures

Requisitos para aplicar

Required Experience

Advanced English
Bachelor's degree required
Minimum 3 years experience
Payments, fraud investigation and supplier sourcing experience preferred
Strong stakeholder management and communication skills, related process domain expertise and experience, supervisory skills
1-3 years of experience in leading and motivating a team to achieve goals
Productivity Reporting experience
Basic computer knowledge of MS Office to include Excel (V-LOOKUP)
Preferred background with experience in accounting systems, particularly SAP ERP, Oracle Financial Systems
Must be able to impose herself himself in front of the team through exceptional knowledge of the business and coaching skills
Written and oral communication skills (English)
Must be a good team player and be able to communicate easily with Accenture, Client and third parties staff at all levels
Responsible and ensures accuracy in the completion of tasks
Ability to solve urgent matters and work under pressure
Ability to impose a proactive spirit in the team
Reliable, proactive approach to entrusted tasks. Thinking outside the box is a plus.

Datos complementarios

796660

Profesional

Supervisor

Bachillerato edu. diversificada

Productores y distribuidores de ... / Otros

3 años de experiencia

Contrato Indefinido

796660

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