Retention specialist

794215

¢ 350 a 450 mil CRC

Heredia / Otras

Publicado 16 Sep 2020

Call center

25 Vacantes

Otros cursos


Sector de la vacante:
Servicios

Descripción general

COMPANY PROFILE:

Ballena Media is a leading BPO service provider with over 5 years in business with long term clients. We commit to delivering high-quality service and tailored solutions to address each customers' unique requirements.
We excel in retention, tech support, back office, customer service, and lead generation.

JOB PROFILE:
Convincing customer to keep their services, following all company/client guidelines. (inbound retention calls)

POSITION: Retention specialists
SALARY: An average of $6.50 per hour including incentives.
Part-Time Shift: 7:00 am to 1:00 pm OR 1:00 pm to 7:00 pm.
Full-Time shift: 7:00 am to 3:00 pm.
2 Days off (discussed during the screening process)

JOB LOCATION: Work From Home

EDUCATION: No high school diploma needed



INTERVIEW SCHEDULE: Mon- Fri between 09:00 am to 03:00 PM

Requisitos para aplicar

EXPERIENCE:
- Call center experience is a must
- Minimum 6 months of work experience in retention, Collections or outbound sales.

DESIRED CANDIDATE PROFILE:
- The candidate should be smart and confident. A decision-maker, performance-oriented, and flexible.
- The candidate must have previous experience in retention and/or outbound sales.
- The candidate must speak fluid English.

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Call center

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