Senior analyst collector

Descripción general

Main Responsibilities:
• Leads the work of others, demonstrating proper work methods and providing on the job training to employees.
• Assists other collectors with difficult or complex accounts and situations, utilizing technical knowledge of collections and procedural or legal guidelines.
• Compiles data and prepares monthly activity reports and, periodically, more specialized reports for management.
• Contact customers and establishes reason for past due account situation; makes arrangements for payments to bring account current and follows up to ensure obligation is satisfied.
• Work with Key customers or portfolios of $30M or more.
• Achieve past due percentage in 8% or less.
• Must maintain a high level of accuracy in the above accountabilities as an integral part of accounting services.
• High interactions to provide assistance and support to Credit Department when orders are on hold and Cash Department with unapplied, short and over payments.
• Effectively coordinates and assists in resolutions of payment discrepancies and disputes.
• Responsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible Care Program; quality, environment, safety and
health management system; Internal Procedures; and ISO 9001 and/or 14001 standards where applicable.

Requisitos para aplicar

• Bachelor’s Degree in Accounting, Business, or Finance preferred, with a minimum of High
School Diploma
• 3-4 years of experience in accounts receivable, general accounting, or bookkeeping.
• Advanced English.
• Advanced Portuguese