technical support represetative (telecom)

784009

Salario confidencial CRC

Santa Ana

Publicado 3 Dic 2019

Tecnología: soporte-prog y web

3 Vacantes

Bachillerato edu diversificada


Sector de la vacante:
Servicios

Descripción general

• Answering incoming calls from customers with order inquiry and/or trouble reports.
• Providing customers with service support for Voice, Data, and Video services and features within the fiber and/or copper network.
• Performing analysis and isolation of trouble conditions and creating and sorting trouble reports.
• Utilizing knowledge of communication and networking components to provide customers with service support and configuration of customer equipment.

Requisitos para aplicar

High School Diploma
At least 1 year of experience as a Tech Support Agent.
Experience providing Technical Support for telecommunications is a must.
English Advanced.

• High School Diploma
• At least 1 year of experience as a Tech Support Agent.
• Experience providing Technical Support for telecommunications is a must.
• English Advanced.

Datos complementarios

784009

Auxiliar, asistencial y otros

Oficinista

Bachillerato edu. diversificada

Servicios de telecomunicaciones

1 año de experiencia

Contrato Indefinido

784009

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