Technical support telecom operations manager

783915

¢ 2 a 2 ,5 millones CRC

Toda Costa Rica

Publicado 2 Dic 2019

Sistemas

1 Vacante

Informática y Computación


Sector de la vacante:
Servicios

Descripción general

At least 4 year of experience in handling Technical Support voice Supervisor.
· Answering incoming calls from customers with order inquiry and/or trouble reports.
· Providing customers with service support for Voice, Data, and Video services and features within the fiber and/or copper network
· Performing analysis and isolation of trouble conditions and creating and sorting trouble reports.
· Utilizing knowledge of communication and networking components to provide customers with service support and configuration of customer equipment.

Requisitos para aplicar

Telecom Experience a Must.
Advanced english C1
Strong experience supervising teams.

Datos complementarios

783915

Gerente

Gerente

Licenciatura

Servicios compartidos

4 años de experiencia

783915

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