Por favor, actualiza tu navegador para tener una mejor experiencia, prueba con Chrome, Internet explorer.
Gracias por aplicar al anuncio de empleo Trainer: process specialist, en Infotree global solutions
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
¢ 650 a 750 mil CRC
Costa Rica San José Santa Ana Santa Ana
Publicado 20 Sep 2021 2021-9-20 20/10/2021
Call center
1 Vacante
Otra Especialización
• At least 1 year of experience in handling call center/technical support processes.
• At least 1 year of experience in facilitating classroom style training on sales and customers service techniques, enhancements, etc. in a contact center environment
• Developing and maintaining training tools, including worksheets, templates, databases, and reports
• Facilitating role play sessions
• Using a variety of instructional methods to ensure maximum delivery effectiveness
• Monitoring trainees' knowledge before and after training to help determine follow-up training required
• Providing mentorship, continuing education and ongoing training for existing sales and customer service representatives
• Working one-on-one with operations and customer service reps to reinforce skills taught during training sessions
• High School Diploma or GED Equivalent
• At least 2 years of experience in call center/contact center
• Advance level in English language – C1 minimum
Profesional
Bachillerato universitario
Otra Especialización
2 años de experiencia
Entrenador/capacitador
1 Vacante
• High School Diploma or GED Equivalent
• At least 2 years of experience in call center/contact center
• Advance level in English language – C1 minimum
Competencias para la vacante
Profesional
Entrenador/capacitador
Bachillerato universitario
Call center
2 años de experiencia
Contrato Indefinido
810837
Gracias por aplicar al anuncio de empleo Trainer: process specialist, en Infotree global solutions
Este anuncio de empleo ya no está disponible. Conoce todos los anuncios de empleo que tenemos publicados.
Te ayudará a aumentar las posibilidades de conseguir el puesto que siempre has anhelado.
Recibir anuncios en tu correo.