Travel counselor

772590

Salario confidencial CRC

Toda Costa Rica

Publicado 15 Abr 2019

Call center

1 Vacante

Bachillerato edu diversificada


Empresa confidencial

Sector de la vacante:
Turismo

Descripción general

Join our team as a Traveler Counselor and quickly learn the exciting and fast paced world of business travel. Corporate travel is a dynamic industry and CWT continues to seek ways to grow our business. We are looking for passionate, customer service oriented individuals to join our team!! Candidates selected for this program will train for six weeks in a classroom setting followed by on-the-job training and mentorship. At the completion of training as a Travel Counselor, you will be able to: Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances. Connect with the caller to build trust and credibility even if the person is unknown. Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation.

Requisitos para aplicar

High school graduate or equivalent •Superior written and verbal communication (in person and on phone) •Influence and diplomacy •Excellent customer service skills •Highly proficient with computers, utilizing technology to research options and complete process requirements •Preferred experience in the hospitality industry and/or a call center environment •Software skills such as Microsoft Word, Excel, PowerPoint •Ability to meet and maintain required performance standards •Ability to analyze and make sound decisions • Schedule Flexibility •Fluent in English (85% or above)

Datos complementarios

772590

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Agente

Bachillerato edu. diversificada

Call center

Menos de un año de experiencia

Contrato Indefinido

772590

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