Product support specialist

874832

CRC Salario confidencial

Costa Rica Heredia

Publicado 17 Mar 2026

Tecnología: soporte-prog y web

1 Vacante

360Training
Industria de la empresa:
Educativo

Descripción general

**********g

***********.*** is a rapidly growing leader in online training and certification across a wide range of industries and professions. ***********.*** provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all ***********.*** users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.

At **********g.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

Product Catalog Specialist

Product Catalog Specialist supports by handling day-to-day catalog operations and including product setup, updates, and issue resolution across systems. This role ensures catalog accuracy, timely execution, and reliable task tracking while serving as a point of support for internal teams on routine catalog and pricing requests. The ideal candidate should be detail-oriented, organized, and comfortable working with data, systems, and multiple internal teams.

Responsibilities

• Execute accurate and timely product creation, updates, activations, and deactivations across all platforms while proactively resolving data issues and meeting SLAs.
• Independently manage daily catalog operations, owning routine tasks and issue resolutions to minimize manager involvement.
• Act as a point of contact for internal teams, providing clear and timely support for catalog, pricing, and storefront inquiries.
• Track, prioritize, and handle catalog requests and issues using JIRA or

Requisitos para aplicar

Qualifications

• Bachelor’s degree in Business, Information Technology, Marketing, or a related field, with 0–1 year of relevant experience and overall 3 years of office experience.
• Knowledge of HTML is a must have; and experience with HCL Commerce or other e-commerce platforms is a plus.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent written and verbal communication skills, with the ability to translate technical details into clear, actionable information

Datos complementarios

874832

Profesional

Ingeniero

Compañias de capacitacion contin...

1 año de experiencia

Contrato Indefinido

874832

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