Technical support engineer - integrations

870118

CRC ¢ 750 mil a 1 millón

Costa Rica San José

Publicado 4 Sep 2025

Admin:servicios generales / Otras

1 Vacante

Administración de Empresas / Otras

Infotree Global Solutions
Industria de la empresa:
Servicios

Descripción general

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities
Reproduce customer environment and run tests
Manage and address electronic tickets efficiently
Liaise between sales team, customer success team, and customers to properly address customer problems
Troubleshoot and configure software and hardware


Qualifications

2+ years' of technical support experience
Customer service oriented
Strong written and verbal and troubleshooting skills

Competencias para la vacante

Datos complementarios

870118

Profesional

Bachillerato edu. diversificada

Ciencia y tecnología

2 años de experiencia

870118

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